This is a new service - your feedback will help us to improve it.

Contacting DVLA – Coronavirus (COVID 19)


Due to the social distancing requirements in Wales, we currently have a reduced webchat service.

To check when the last V5C registration certificate (logbook) was issued please click here.

By webchat

All of our advisors are currently unavailable.

Webchat opening hours

Monday to Friday, 8am to 7pm
Saturday, 8am to 2pm
Public holidays, closed.

By email

Use the email service for critical workers.

For Driver and Medical related enquiries please click here.