Due to the reduced number of staff on-site we have temporarily reduced the opening hours of the contact centre until further notice.

The current reduced opening hours are Monday to Friday 8am to 1pm and 2pm to 7pm.
We will also be closed during bank holidays.

So we can help those in most need, please only contact DVLA if your query is urgent and you are directly involved in the nation’s response as a Critical Worker to COVID-19. Our staff will not be able to respond to other queries at this time.

By email

Use the email service for critical workers.

By Phone

Vehicles enquiry – 0300 123 1272
Drivers enquiry – 0300 123 2408
Drivers Medical enquiry – 0300 790 6103

For Driver and Medical related enquiries please click here.