The Data Controller for this web site is the Department for Transport (DfT). The purpose of this statement is to inform users of the DVLA web site, which is managed by the Driver and Vehicle Licensing Agency, about the information that is collected from them when they visit this site, how this information is used, if it is disclosed and the ways in which we protect users' privacy.
Data Protection Act Laws
The Data Protection Act 1998 establishes rights for individuals whose personal data is processed by a third party. Any organisation which processes information about living individuals is a data controller for the purposes of the Act. DfT, as data controller, is required by the Act to ensure that individual data subjects are aware of how their personal data may be used, the purpose/purposes for processing that data and to whom, if anybody, that data may be disclosed.
What information do we collect?
If you send an enquiry by e-mail to either a specific contact or a general enquiry, we will only use your personal details obtained from your enquiry to respond to your query. In some instances, it may not be possible for the DVLA to provide the information requested directly. In such circumstances we may pass your enquiry to another government department so that they can fulfil your information request. If you submit a general enquiry we will retain your contact details for the sole purpose of helping us to improve the quality of our services.
What happens when I link to another site?